Knowledgebase - Ashford Fibre

Can I upgrade/downgrade my service? Yes, you can upgrade or downgrade at any time (takes 24hrs) by going into your package in our...

Do we have any special offers? At permanent offer is that of free setup if using your own router.Other than that, we frequently...

Do we support IPv6? At the moment, no. We are trying to get support from Open Fibre Networks Limited for this.

Do we use CGNAT? No, we provide a full public IP address.

Do you cover my area? If you go to our order page, you can enter your postcode and address:...

Do you offer a social tariff? From 1st May 2023, we will now offer a social tariff at £20/mo. This is 30Mbps download,...

How long is a contract? Our minimum term is just 3 months. After this period, you are on a rolling 30 day term with no...

Is a landline needed for fibre? For our OFNL fibre packages, no a landline is not needed. Most people do not take one, but we...

What packages are available? With effect of 1st May 2024, we have the following packages available on OFNLs fibre network,...